828.835.4777 sales@caddgraphics.com

FAQ & Terms

How may I ship parcels to CADD Graphics?

We recommend UPS or FedEx for shipments, insured at your discretion. We do not recommend USPS because they are historically unreliable in our region

 May I mail firearms to you?

Yes, we are an FFL 01 and can legally receive firearms/ BATFE controlled parts through the mail. Be sure to comply with local laws and regulations when shipping firearms.

 What is your lead time for laser services?

We typically offer a 5-7 business day turnaround from receipt. Lead times may vary based on the scope of work.

How much do your laser services cost?

Cost depends on the scope of work. For a written quote, please e-mail sales@caddgraphics.com. RFQ’s may also be sent to this account.

 How do I get to approve the design?

We will e-mail a PDF proof for review and approval before any work is done.

 What are your payment terms and how do I pay?

For personal accounts, payment in full is due upon completion. For commercial accounts, terms may be requested; not all commercial accounts will qualify. We gladly accept cash and all major credit cards. We do not accept PayPal. Checks are accepted but may impact shipment schedule.

 

For any other information,  please e-mail sales@caddgraphics.com.